Ojasvin Cure Root will send you an email confirming receipt of your payment after you place your order and pay for the goods. The email will also include information about your order and delivery. However, this is only if the e-mail address you provided is correct.

Shipping Time Period

For Domestic - Shipping on working days, items that are in stock are typically shipped within 7-10 days.

For International - Shipping on working days, items that are in stock are typically shipped within 8-10 days.

However, the shipment may be delayed due to special requirements, such as and not limited to bulk orders, severe weather conditions, or any unforeseen issues or circumstances. However, Ojasvin Cure Root will make every effort to pack and ship your order as soon as possible. The timeline for that is usually within two business days of the date you place your order. In case of any incomplete or incorrect information about the payment, order processing may be delayed by two business days. The exact transit time and date of delivery are determined by the location of delivery.

We recommend that you print or save the payment information for online transactions, as well as the confirmation email, as soon as you receive them so that you can contact us about your order whenever necessary. If you find any information in the email to be incorrect, please notify us immediately so that it can be corrected.

Shipping Fee

Shipping and handling charges are displayed when you place an order and are calculated based on the total cost of the items ordered and the information of delivery location you have submitted. If there is an error in the shipping address, the package is refused by you, or you are not reachable, then the shipping charges for redelivery will be the customer's responsibility.

Shipping Address

Each item in your order must have a single delivery address. Please ensure that the shipping address you provide is correct to avoid any delays in order processing. You can change the delivery address up to 24 hours after placing your order, but not after that because your order is processed within two business days.

Delivery Specifics

We will send you a confirmation at the e-mail address you provided as soon as your order is processed and shipped. You will also be provided a Tracking-ID to track your order.

Errors Notification

If the items sent to you in the confirmation email do not match the order you placed, please notify us ASAP so that your order can be replaced. If you discover that the items you received do not match the order you placed, please notify us via our customer service email & you order will be replaced.

Items that are damaged

Ojasvin Cure Root does not accept returns or exchanges. We do, however, have a replacement policy for damaged items. If you discover that the goods you received were damaged in transit or have a manufacturing defect or damage, please notify us within 24 hours of door delivery at your location with proper submission of proof of the defective item on the registered mail id info@ojasvincureroot.com.

Please Contact Us

For any clarifications, please contact our customer service at info@ojasvincureroot.com.